At New Air Repair Ltd., we take pride in the quality of our work and the satisfaction of our customers. To give you complete peace of mind, we back all of our services with a comprehensive Workmanship Warranty. Whether it’s a repair, installation, or maintenance service, our commitment to excellence ensures you receive the best possible care for your heating, ventilation, and air conditioning (HVAC) systems.
What is Covered by Our Workmanship Warranty?
Our Workmanship Warranty guarantees that any service provided by New Air Repair Ltd. is performed to the highest industry standards. If any issues arise due to faulty workmanship, we will correct the problem at no additional cost to you.
Our Warranty Covers:
- Repairs: If any repair work we perform on your air source heat pump or HVAC system fails due to a workmanship error, we will return and fix the issue free of charge.
- Installations: All new installations come with our warranty, ensuring that your system is installed correctly and operates as it should.
- Maintenance Services: Any problems resulting from our maintenance work will be addressed quickly and effectively to maintain the performance of your system.
Warranty Duration
Our Workmanship Warranty lasts for 2 years from the date of service. This extended coverage is designed to give you confidence that your system will continue to perform efficiently and effectively.
Why Choose New Air Repair Ltd.?
- Trusted Expertise: With years of experience, our highly trained technicians follow best practices and use industry-leading tools to ensure your system operates at peak performance.
- Attention to Detail: We meticulously inspect every aspect of the job, ensuring there are no corners cut. Quality and precision are our priorities.
- Customer Satisfaction Guaranteed: Your satisfaction is our top priority, and we strive to exceed expectations on every project. If you’re not happy, we’ll make it right.
- Quick Response: Should any issues arise with our workmanship, we’ll be there to resolve the problem swiftly.
How to File a Warranty Claim
If you experience any issues covered under our Workmanship Warranty, simply follow these easy steps:
- Contact Us: Reach out to our support team by calling 0116 509 8888 or filling out our online contact form.
- Schedule an Appointment: We’ll arrange for one of our certified technicians to visit your location and assess the situation.
- Resolution: Once the issue is identified, we’ll make the necessary repairs at no cost to you, ensuring everything is working perfectly.
Limitations & Exclusions
Our Workmanship Warranty covers issues arising from errors in our work but does not extend to:
- Normal wear and tear or routine maintenance
- Damage caused by misuse, neglect, or unauthorized modifications
- Issues related to faulty parts (these may be covered by the manufacturer’s warranty)
Contact Us Today!
At New Air Repair Ltd., we stand behind the quality of our work. If you have any questions about our Workmanship Warranty or would like to schedule a service, contact us at 0116 509 8888 or info@newairrepair.com
last updated: 14/09/2024